Independent laboratories have proven that most of our formulas are stable for more than 30 months. Thus, according to the Cosmetics Directive, they do not need to have an expiry date.

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We mention the PAO, ie the Period After Opening, on each of our products. So you can see on our boxes a pictogram representing an open jar indicating the recommended period for use, once the packaging is open. It usually ranges from 6 months (6M) to 12 months (12M).

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We distribute our products through pharmacies, drugstores and Sephora. To find the sales points nearest to you, click here.

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The entire range is designed without parabens.

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We do not carry out animal testing for our finished products and thus comply with the applicable European regulations. Nor are they made of animal materials, except products made from the hive, such as beeswax. We test our finished products by alternative or clinical methods on volunteers. In addition, to ensure total objectivity, these tests are conducted by independent laboratories. Our priority is to guarantee you perfect safety from our products.

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Due to very strong demand, unfortunately we cannot send samples any more. We invite you to visit one of our sales points nearest to you. An adviser will help you discover the products adapted to your type of skin and give you samples. However, if you don’t find what you need in our sales points, write to us at Laboratoire Garancia - Consumer Services - 10, avenue du Recteur Poincaré - 75016 PARIS - France.

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Absolutely, Garancia products are mixed. Men can use Philtre Légendaire and Centenaire Retrouvé® as aftershave to avoid irritation due to shaving. They also like Pschitt Magique®, which is fast, simple and effective to use, and cleans and purifies the skin after an electric shave. The non-greasy, silky texture of the Mystérieux Repulpant® anti-ageing serum is very popular as well as the lighter Diabolique Tomate® Water Cream.

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Larmes de Fantôme® roll-on is a treatment specially designed for the eyes, as well as the eyelids. What’s more, Mystérieux Repulpant® serum and En 2 Coups de Baguette® make-up remover are suitable for the face and eyes. They can therefore be applied to the contour around the eyes.

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The brand doesn’t want to be classified as "organic" care. Garancia offers natural products, made of numerous plant extracts, some of which are organic, but also "high-tech" active ingredients such as certain peptides (anti-puffiness, anti-dark circles, anti-wrinkles...) that make Garancia care products innovative and at the forefront of the latest advances in cosmetological research.

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The age at which Garancia products can be used varies according to the ranges. In fact, the Marabout Range, specially designed for combination to oily skin prone to imperfections, can be used from puberty. It is also suitable for more mature skin prone to imperfections. The Mystérieuse Range, with its anti-ageing action, is used according to the intensity of your wrinkles. We advise you to make your beauty diagnosis online to discover which treatments are best suited to your skin type.

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Unfortunately, we do not recruit testers directly. The different test laboratories we work with have their own testers. If you are interested in taking part in these tests, we recommend you contact the laboratories directly.

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The complete list of our ingredients is on our product packaging. For more information, feel free to contact our Consumer Services via the Contact section.

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FROM A PACKSHOT, CREATE A SPECIAL VISUAL FAQ BY ADDING ARROWS AND NUMBERS TO INDICATE:
1. LOGO FOR THE BRAND OR RANGE
2. PRODUCT NAME AND PROPERTIES: Designation of benefits and main ingredients of the product
3. TYPE OF SKIN recommended for using the product
4.CONTENTS: Quantity of product indicated by weight or volume. The e that precedes this indication ensures that the quantity of product is checked and complies with the measuring system used in the European Union.
5. DESCRIPTION: Details of the benefits and results of the product. It may be translated into several languages.
6. INGREDIENTS: INCI (International Nomenclature of Cosmetic Ingredients) list of ingredients in the formula by descending order of concentration.
7. PACKAGING TYPE: HDPE, PP, PET correspond to the packaging materials.
8. MADE IN FRANCE: Product made in France.
9. LABORATOIRE GARANCIA, 10 Avenue du Recteur Poincaré 75016 Paris Name and mailing address of the producer.
10. www.garancia-beauty.com: Brand’s website address
11. ECO-PACKAGING: Financial participation in European programmes for the disposal and recycling of all packaging components.
12. SHELF LIFE AFTER OPENING: Recommended shelf life in number of months, during which the product should be used once opened, under normal storage conditions and not exposed to extreme temperatures. Eg: 12M the product can be used for 12 months after opening
13. ACL CODE: Internal product reference.
14. EAN CODE: Bar code number. INSTRUCTIONS FOR USE: Information indicating the special precautions for use and the list of ingredients when this information is not present on the packaging.

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To create a Garancia account, go to the Login box. Fill in your Surname, First Name, Email, Country, Date of Birth and Password. Then click Create my account

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To change your password, sign in to your account and go to the Personal Data area. Click on email and password and then on Change password. Fill in your current password and the new password. Validate to confirm the change

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To get your password, go to My Account. Click on "Forgotten password". Fill in your email address. A password reset email will be sent to you.

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If you encounter problems in creating your account, please contact us on suivicommande@garancia-beauty.com. Our little helpers will be happy to help you.  

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For the purchase of 5 products, Garancia offers you the product of your choice! To benefit from this loyalty offer, simply send us any 5 bar codes from the bottom of the packaging of our products (receipts and other items are not accepted), the form duly completed (present here or in the product instructions), as well as a cheque for €8.50 made payable to Laboratoire Garancia to help cover the cost of processing the file, preparing and sending the package.

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You will receive your free product within 8 to 10 weeks after sending your request (time needed to process the file, prepare the package and send it off)

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Following strong demand, products in tubes without a box are now accepted for the loyalty offer. However, you need to cut out the part of your tubes where the bar code is, once they’re finished, and return them to us in the same way as the bottoms of your boxes.

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You can indeed send just one cheque for several offers. Make sure to include all your packaging bottoms when sending, as well as the choice of the various products you want. They will be sent to you in a single package within 8 weeks.

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If we’re to process your offer, you need to send us the barcodes of your products because we have to scan them. Without these items, we will not be able to process it and will have to return your file.

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The bottom of a box is the lower tab of the product packaging on which the bar code is printed, which is necessary if you’re to benefit from our loyalty offer.

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Select your products, add them to your basket by clicking on "Add to basket", then finalise your order.
To finish, you need to:
- Log in by creating an account, or using your e-mail address and your password to access your personal space
- Choose your delivery method
- Indicate recipient and payer details
- Enter the card payment information
- Confirm the transaction
Customer services are at your disposal for any questions or support you might need!

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To add a product to your order, simply click on "CONTINUE MY PURCHASES" on the summary page of your basket.
You will then be redirected to the page which contains all our products. To order a new product, select the product you fancy and click "add to basket". 

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Simply enter the code in the "PROMOTIONAL CODE" box on the summary page of your basket. The product on offer will then appear in your basket.

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Once the promotional code has been entered, the product on offer should appear in the summary of your order.

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If after placing your order, you realise that the product on offer does not appear in the summary of your order, we invite you to contact us within an hour of placing your order at the following address: suivicommande@garancia-beauty.com to rectify the omission of the promotional code before your parcel is prepared.

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After placing your order, you will receive a confirmation email from Laboratoire Garancia with a summary of your purchases.
If you haven’t received your confirmation email within 24 hours of confirming your order, check to see if it has been misdirected into your ""junk mail"" folder. If this is not the case, please contact us at the following email address: suivicommande@garancia-beauty.com
You can also, at any time, track your order in your My Account / My Orders area.

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Your order number is on the confirmation email. You can also find it in your My Account / My Orders area.

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You have the option to modify or cancel your order if it has not been prepared yet. To check if it’s still possible to modify or cancel your order, we invite you to contact us at the following email address: suivicommande@garancia-beauty.com. Our little helpers will answer all your questions. In addition, you can use your right of withdrawal for 14 days following receipt of your order. For more details, please refer to our Terms and Conditions of Sale.

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Yes, all Garancia products with the exception of the Kit d’Ensorcelement and Pschitt Magique Format Voyage are included in the loyalty offer.

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You can pay for your purchases by bank card (Carte Bleue, Visa, MasterCard, AMEX), or through your Paypal account.

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Your online payment is 100% secure.
The bank transaction will take place directly between you and the banking organisation.
No data is stored on our servers, so the confidentiality of your bank information is guaranteed.

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After filling in your bank card details and validating your order, our service provider will ask your bank to confirm payment and give its authorisation. If your payment is refused, please contact your bank.

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Following validation of your order, a confirmation e-mail will be sent to you with a link to your statement. You will need to enter your details (login and password) to access your personal space.
You can also find your PDF statement directly in your My Account / My Orders area.

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After confirming your order, we commit to prepare your order within 24 hours to 2 working days.

The order is then entrusted to the postal service. Depending on the delivery method you have chosen, your order will arrive within the following deadlines:



Total delivery time
Colissimo Suivi J+3/4
Point Relais Mondial Relay J+2/3
UPS J+1/2

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You get free delivery on purchases above €10 on the Laboratoire Garancia website, in Point Relais, in mainland France.

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Laboratoire Garancia delivers all over the world. You get free delivery above the thresholds indicated below:

Standard delivery charge (IMX) Standard delivery time(IMX) Express delivery charge(UPS) Express delivery time(UPS) Free standard delivery (IMX) from :
For Europe excluding :Estonie, Lituanie, Lettonie, Bulgarie, Chypre, Croatie, Malte, Slovaquie, Slovénie, Andorre, Jersey, Guernesey, Liechtenstein, Saint Marin 8 € 6 days 15,43 € 2 days 100 €
For Switzerland 11 € 4 days 27,2 € 2 days 125 €
For the following European countries :Estonie, Lituanie, Lettonie, Bulgarie, Chypre, Malte, Slovaquie, Slovénie - - 15,43 € 8 days 100 €
For the rest of the world including Croatie, Andorre, Liechtenstein, Saint Marin, Jersey, Guernesey - - 27,2 € 8 days 125 €

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You can track the status of your order 24 hours a day, on the Garancia website, in your My Account / My Orders area.

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Our Customer Services are at your disposal by phone on +33 (0)1 45 20 73 65 or by email: suivicommande@garancia-beauty.com

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Upon receipt of your order, you have a period of 14 days to return the item(s) you wish to exchange to the following address:
L4 LOGISTICS
E-BOUTIQUE GARANCIA
44 AVENUE PAUL LANGEVIN
Batiment 1, Cellule 2
91130 RIS ORANGIS
In order for the refund to be accepted, the product(s) must be in perfect condition, in their original packaging and unused.
After receipt of the product(s) to be exchanged, we will proceed to refund the product(s) to be exchanged.
You can reorder on our website www.garancia-beauty.com.
The processing time of parcels, when returned, can take between 2 and 3 weeks. Beyond this period, we invite you to contact our Customer Services at the following email address: suivicommande@garancia-beauty.com

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Upon receipt of your order, you have a period of 14 days to return the item(s) you want to be reimbursed for to us at the following address:

L4 LOGISTICS

E-BOUTIQUE GARANCIA

44 AVENUE PAUL LANGEVIN

Batiment 1, Cellule 2

91130 RIS ORANGIS

For the refund to be accepted, the entire order must be returned, the product(s) must be in perfect condition, in their original packaging and unused. Any gifts obtained must be returned.

Laboratoire Garancia undertakes to make the refund as soon as possible, at the latest within 14 days.

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By phone: +33 (0)1 45 20 73 65
By e-mail: fill in the form here
By post: Laboratoire Garancia, 10 Avenue du Recteur Poincaré, 75016 Paris

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We are constantly looking for new talent. You can send us a spontaneous application by email for:

A job: recrutement-rh@garancia-beauty.com
An internship: stage@garancia-beauty.com

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For pharmacies and drug stores:

By e-mail: s-bavera@garancia-beauty.com

By phone: +33 (0)1 80 05 37 27

By post: Laboratoire Garancia, 10 Avenue du Recteur Poincaré, 75016 Paris

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